MedAlly

Concierge membership billing.

Built for concierge medicine and nothing else. Your staff can run the whole membership book from one place, on very little day to day work. Or our team runs it for you.

Solo and group practices. You keep your EMR and your staff. Already billing memberships somewhere? We move your existing book, free, before you pay anything.

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Already concierge?

We move your existing book before you pay anything.

From a spreadsheet, a generic billing tool, or a platform you are leaving. Four steps, you sign off on each one, and nothing charges a member until you have checked the book against your own records.

01

You send the book

A spreadsheet, an export, or a folder of signed agreements. Whatever form it is in today is the form we take it in.

Your side, one hour
02

We rebuild it

Members, households, fee schedules, renewal dates and payment methods, reconciled against what you sent.

Our side
03

You review it

Line by line against your own list, before a single charge goes out. Nothing is live until you say it is.

Your side
04

You re-enroll

Branded email and text templates, hosted signup links and QR codes. Your staff runs it, or on Managed, we do.

Your side, our tools

How the migration works Included at no cost for books up to 500 members. Larger books are quoted before any work starts, never after.

Annual billing, when it goes sideways

The six things that eat your front desk.

A member joins in March. Prorate to your common renewal date or start a fresh twelve month term. The amount is worked out either way.
A member cancels in month seven. The refund is calculated to the day and issued, and our fee comes back to you with it.
The annual fee is a lot to pay at once. Split it across installments on any cadence. The schedule is tracked so nobody has to remember it.
No two members pay the same. Legacy rates, founding rates, courtesy rates, household rates. Set the rule once and it applies at renewal.
You raise your fee. New agreements go out. Existing members stay on the terms they signed until you decide otherwise.
A payment fails quietly. Follow-up runs automatically until it resolves, and you see what was recovered.

Every billing rule, in detail Terms, installments, proration, refunds, per-member pricing and households.

What your staff sees

One workspace for the whole membership book.

Your manager or biller runs it from here. On Managed, our team does, and you see the same screens.

See all ten screens Every feature, the migration, and where our job stops.

What it handles

All of it, from the first day.

Every feature is on both plans. The plan decides who operates it, not what it can do.

Enrollment and agreements

Your own signup page, link and QR code. Agreements generated from your billing setup, signed at enrollment and stored against the member.

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Terms, money and the awkward cases

Annual to monthly terms, installments, proration, refunds to the day, per-member pricing, and households on one invoice.

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Payments, renewals and recovery

Bank payment by default. Renewals tracked, failed payments worked to resolution, and reporting on all of it.

See the details

See the full breakdown Every feature, the migration, and where our job stops.

Pricing

$249 a month, plus a blended rate per member that falls as you grow.

Everything is included at this price. Paying more buys our team running it, not extra features.

Base $249 / month

First provider. Each additional provider with their own panel is $149 a month.

Free until your first member payment. No contract. Stripe processing at cost.

Plus a blended rate per member
Active membersPer member, per month
1 to 100$8
101 to 200$7
201 to 300$6
301 and above$5

One blended rate from your live member count, falling as you grow.

Marginal brackets, per provider. Example: 300 members is $2,100 a month, $7 per member. The rate does not depend on what you charge your members.

Price it out for your panel In-House only. Managed is priced separately.

Would rather we ran it?

In-House is for a practice whose manager or biller can own membership billing, with our help through migration and setup. If you would rather hand us the whole membership operation, our team runs it instead of your staff. Priced per practice, by application. Limited availability. Compare the plans.

Apply for Managed
Who you are dealing with

Two founders, and the people who answer your email.

MedAlly is new. You should know what you are signing up with before you send us a member list.

Built by people who ran this before. Adam, our founder, spent more than five years inside one of the largest concierge platforms in the country, across billing, sales, onboarding and cancellations. Andrey, our CTO, has twenty years of software engineering behind him, payment systems included. Meet the team.
Verified practices only. Every NPI is checked against the national provider registry, and a person reviews every request before billing is switched on.
Your own Stripe account. Membership payments settle to an account in your practice's name. Our fee is a fixed amount per member, taken from each invoice, and it comes back to you on every refund.
No contract on In-House. Free until your first live member payment. Nothing is charged before then.
A BAA before any member data moves. We sign a Business Associate Agreement with your practice before you send a roster. Billing runs on the minimum necessary: names, contact details and payment status, not charts.
Not an EMR. MedAlly runs beside the clinical system you already use and does not replace it. You keep your EMR and your staff.
Request access

Tell us where to look you up.

We verify every practice before billing is switched on. Five fields, and your NPI record fills in the rest. A practice manager or biller can apply on the physician's behalf.

The 10 digit number on the NPPES record.
We send a confirmation link here first.
What happens next.
  1. Confirm your email. We send a link, and nothing moves until you click it.
  2. We check the NPI against the national provider registry and a person reviews the request, usually the same business day.
  3. We walk you through connecting payments and moving your book across. Nothing is charged until your first member payment.
Guides

Read before you switch.

The 350-patient rule

Why panel size decides hourly revenue, patient care and whether a 40-hour week is sustainable.

Read the guide

Setting the membership fee

Market research, benchmark price ranges and value-based pricing for the fee you will bill every year.

Read the guide

Medicare compliance

Opt-out rules, private contracts and the violations that trigger five-figure penalties.

Read the guide

Start free. Pay when a member does.

Every practice is verified before billing is switched on. We migrate your existing book before your first invoice.

Start free Features