Two ways to run it.
Concierge billing is not subscription billing. Annual renewal cycles, installment plans, and whole households on one invoice. Solo and group practices both. Start In-House, where your staff runs it on our platform. If you would rather hand the whole operation to us, Managed is the upgrade.
We are not an EMR and do not replace one. MedAlly runs beside the clinical system you already use.
In-House
- For a practice whose manager or biller can own membership billing, with our help through migration and setup
- Every feature on from day one
- You set the rules once: refunds, household pricing, installments, and what happens when your fee changes
- Guided setup and migration, reviewed by our team before you go live
- Email support with a one business day response
No contract. Free until your first member payment. Stripe processing is billed by Stripe to your own account: 0.8% capped at $5 per payment on bank debit, the default, or 2.9% plus 30 cents on cards, and 0.4% capped at $2 per paid invoice.
Managed
- For a practice that would rather hand us the whole membership operation
- We run enrollment, renewals, and collections end to end
- Past-due outreach by email, text, and phone, with no suspension without your sign-off
- An annual membership drive to your patient list
- Migration and setup done for you, not handed over as a checklist
- On call, same business day, on any channel you prefer
Priced to your practice on one call. Every feature included. Minimum 2-year term.
Every feature, on either plan.
Agreements, enrollment, installments, proration, refunds, per-member pricing, households, renewals, failed payment recovery and reporting. The plan decides who operates it, not what it can do.
See the full breakdown Every feature, the migration, and where our job stops.
Go deeper.
Everything included
Every feature on both plans, the migration, and the line between what we do and what your staff does.
See the featuresPrice In-House
Model the monthly fee and the blended per-member rate against your own panel size and provider count.
Open the calculatorWhy concierge medicine
Background on the model itself, the economics, and what changes when a practice converts.
Read moreThe hidden costs
Legal fees, technology, merchant fees and marketing: the budget lines a membership practice carries beyond the fee.
Read the guideThe real conversion math
What an 8 to 15 percent conversion actually means in revenue, and which factors decide where a practice lands.
Read the guideThe legal documents
Membership agreement, Medicare private contracts and HIPAA forms: every document a concierge practice needs.
Read the guide